Business Growth Consulting

Marshall Connects business growth consulting will assist you help to strive for excellence through our one-on-one emotional intelligence management and employee consulting.


Marshall Connects leverages 30 years’ career experience and decades of community board development. Whether you're interested in helping your management team harness their Emotional Intelligence or aiming to increase employee engagement, we'll help you confidently navigate through change and transformation successfully with our consulting. We design and implement customized programs and internal communications that will educate and engage employees and management.

With Marshall Connects' diverse expertise and unique approach, your business will experience significant gains from building internal leadership to increasing Emotional Intelligence, leadership development, and employee engagement.

Why hire a Marshall Connects Consultant?

We provide our clients with a valuable perspective on positivity in the workplace. Our vast experience enables us to bring fresh and innovative resolutions to challenges your business may encounter.

Marshall Connects provides the necessary support to allow you to manage the day to day business operations more effectively, and move forward in a strategic fashion.

A neutral and unbiased Marshall Connects Consultant will provide the awareness necessary for you to make decisions based on strategy, rather than emotion or internal politics.

Our Consulting Services

  • Emotional Intelligence
  • Employee Engagement
  • Employee Relations
  • Leadership Enablement
  • Self-Development
  • Team Building
  • Work-Life Balance


Case Study #6 | Enhancing Customer Service Through Emotional Intelligence

Case Study #6 | Enhancing Customer Service Through Emotional Intelligence

Customer service teams face challenges that go far beyond answering phones or emails. With rising expectations and emotional demands, many professionals struggle with burnout, fatigue, and declining performance. One company reversed this trend by turning to emotional intelligence, prioritizing stress management, emotional regulation, and interpersonal skills to revitalize both team morale and customer satisfaction.

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Case Study #5 | Leading with Empathy During Organizational Change

Case Study #5 | Leading with Empathy During Organizational Change

Scenario: A mid-sized hospital launched a large-scale digital transformation by implementing a new electronic health record (EHR) system. The initiative was designed to improve patient care and operational efficiency. However, the shift dramatically altered daily workflows for frontline medical staff, particularly nurses and physicians who had long relied on the previous system.

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» View More Case Studies

Request Consulting Services

We would love to assist you reach your goals, contact us today!


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We’re proud to say we’ve done some wonderful work with some wonderful community-minded organizations.

  • Pearson Dunn Insurance Inc.

  • Budds' BMW Hamilton

  • Hamilton Arts Council

  • Hamilton Philharmonic Orchestra

  • Mohawk College

  • OBIA

  • Physique Fitness

  • WEAVA

  • McMaster University - Student Success Centre

  • Hamilton Family Health Team

  • AllerGen
  • Marshall Truck & Trailer Repair Ltd.
  • Nielsen
  • PCL Construction
  • Royal Bank
  • Wesley Urban Ministries
  • North Hamilton Community Health Centre