2020 Episode 10: People Never Forget How You Make Them Feel

Posted in Business Wellness In Hamilton

Business Wellness in Hamilton, Season 4, Episode 10


Host Linda Marshall invites her guests to discuss the subject of how people never forget how you make them feel on Episode 10, Season 4 of Business Wellness in Hamilton

Have you ever considered the influence you have on others?

"I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel." This thoughtful quote from the late Maya Angelou is not only inspiring; it demonstrates the importance of connecting with others meaningfully.

It encourages one to ask themselves the question, "did I positively impact someone or a group during my conversation or presentation?" If you want to inspire others, how you make them feel is paramount. Emotional connections are very personal, powerful, and memorable. The future of your relationships will depend on how you influence the emotions of others during your interactions.

Join my special guests Jo-Anne Spadafora, Owner, Twin Phoenix Hallmarks and Shendal Yalchin, General Manager/COO, The Hamilton Club, and me to discuss how people never forget how you make them feel for the premiere show on Friday, November 20, at 8:00 pm.

GUEST 1: Jo-Anne Spadafora

Owner, Twin Phoenix Hallmarks - Hamilton, Burlington, Milton & Mississauga

Jo-Anne has enjoyed an extensive career in retail sales. The first 25 years of her retail career began with the Loblaws Group, 22 of those years were at Fortinos Head Office in Hamilton. Through her 37 years of retail experience, she understands the retail footprint is continually evolving with continued growth and change. 

Jo-Anne is the proud owner of Twin Phoenix Hallmarks since 2008.  She has 5 locations from Hamilton to Mississauga.  As a Hallmark owner, she strives to educate her team to connect with customers to share product knowledge to create a meaningful experience for all guests who visit her stores. 

In Jo-Anne's 12 years of owning Hallmark stores, she continues to make customers a priority while strengthening her brand and giving back to the communities she serves.

WEBSITE www.awesomegifts.ca     FACEBOOK @hallmarkheartland / @hallmarkmilton / @HallmarkBurlington / @hallmarkoakville   INSTAGRAM @awesome_giftsca / @hallmarkheartland_ / @HallmarkMilton / @HallmarkBurlington / @HallmarkHamilton/ @HallmarkOakville

GUEST 2: Shendal Yalchin

General Manager/COO, The Hamilton Club

Shendal has been the General Manager/COO of The Hamilton Club for more than 11 years and brings a wealth of expertise in the hospitality and food & beverage sectors. Prior to that, she owned and operated a successful Fortinos franchise for close to three decades, which further honed her ability to lead, motivate, inspire and mentor, not only within the grocery industry but throughout the community.

In addition to transforming The Hamilton Club into one of the region's most prestigious private members clubs, Shendal is also an engaged and passionate Hamiltonian who sits on several local boards.

WEBSITE www.thehamiltonclub.com     INSTAGRAM @ShendalYalchin      TWITTER @Shendal      LINKEDIN Shendal Yalchin

Watch Show Promo Here


Linda Marshall, Author, Entrepreneur, Motivational Speaker, Television Host, Certified Emotional Intelligence Trainer, Coach, and thought leader in emotional intelligence hosts Business Wellness in Hamilton on Cable 14 weekly. During each episode, Linda invites special guests to discuss buzz-worthy topics and share strategies to strengthen business wellness.


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